Text messaging
SMS terms and messaging policy.
Pinn Point sends text messages only to people who ask for them. Here is exactly what we send, how you opt in, and how to stop at any time.
The program
What we send, and how often.
Program name: Pinn Point Technology Solutions customer notifications.
What we send: replies to questions you send us, appointment and consultation confirmations and reminders, project status updates, and occasional account or service notices about work we are doing for you. We do not send marketing blasts to people who have not asked for them.
Message frequency: varies by conversation. Most people receive only a handful of messages a month, and only in response to something they started.
Cost: Pinn Point does not charge for text messages. Message and data rates may apply from your mobile carrier.
Our messaging number: 855-901-7466.
- Replies to your questions
- Appointment and consultation reminders
- Project and service updates
- No marketing blasts, ever
Consent
How you opt in — always on purpose.
You will only receive text messages from Pinn Point if you have given us express permission in one of these ways:
1. On our website. When you fill out the "Start a project" contact form at pinnpoint.io, there is a checkbox that reads: "Text me at this number about my inquiry. Message and data rates may apply. Reply STOP to opt out." The box is unchecked by default, and submitting the form without checking it means we will not text you.
2. By texting us first. Text START or any message to 855-901-7466 to begin a conversation.
3. By telling us on a phone call. If you ask us to text you a confirmation, a link, or an appointment reminder during a call, we will treat that as your consent and note it on the call record.
Consent to receive text messages is never a condition of purchasing anything from Pinn Point.
Opting out
Stop any time, no questions asked.
Reply STOP to any message from us and you will be unsubscribed immediately. You will receive one final message confirming that you have been opted out, and we will not text you again unless you opt back in.
Reply HELP for help, and you will receive our contact information.
You can also email [email protected] or call us and ask to be removed. Opting out of texts does not affect any work we are doing for you; we will simply reach you by phone or email instead.
- STOP — unsubscribe immediately
- HELP — get our contact information
- START — opt back in later
Your information
We do not sell or share your phone number.
No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party.
We use the phone number you give us only to contact you about your inquiry or the work we are doing for you. Information may be shared with service providers who help us deliver messages, and only for that purpose.
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your carrier's network availability.
Questions
Reach a real person.
Pinn Point Technology Solutions, central Indiana. Email [email protected], or call (317) 740-1007. Our messaging number is 855-901-7466.
These terms were last updated on September 3, 2026.
Questions about anything else?
Tell us what you are working on and we will get back to you the way you prefer — phone, email, or text.
or call (317) 740-1007 · email [email protected]